Policies

Tickets will not be mailed within ten days of an event. Instead, you can choose to print your tickets at home or have the tickets held for you at "will call."

On the day of an event, the ticket office will open one hour prior to curtain and close after the first hour.

NO refunds, exchanges or cancellations.

Special promotions including discounted tickets are not available online. Please call (805) 756–2787 for additional information.

Children


All patrons entering the venue for a ticketed event must possess a valid ticket, regardless of age. Children are welcome at most family-designated events if publicized by the sponsoring group. Even though it may be possible for a small child to sit in the lap of an adult, the child must still have a ticket. If a child is acting in a way as to distract other patrons or the performers, the accompanying adult must escort the child out of the venue until it is appropriate to re-enter.

Babies

Babies are not permitted into performance venues at the Center. This policy is strictly enforced out of respect for all audience members and as a courtesy to our visiting artists. The only exception is if the sponsoring group has specifically advertised that “babies are welcome” in the venue. Patrons entering the venue for a ticketed event must possess a valid ticket, including babies. Every patron must purchase and hold a valid event ticket, including toddlers/children.