Accessibility

Wheelchair accessible seating is available for all shows at the Performing Arts Center Center and may be ordered online, in person, or over the phone. Available on all four floors, wheelchair accessible seating allows patrons to remain in the comfort of their chairs while enjoying the performance. Additionally, we have several aisle seats in Harold Miossi Hall that are transfer-accessible if a guest who uses a wheelchair would prefer to sit in a theater seat. Elevator service for the PAC is located on the east end of the main lobby for access to the orchestra, balcony or gallery levels. For assistance, please contact the Cal Poly Ticket Office at 805-756-4849 or email tickets@calpoly.edu to make arrangements.

The drop-off/pick-up loop located in front of the PAC allows patrons with limited mobility an easier trip to the main entrance. Wheelchairs are available for use but must be moved by the occupant or companion.

Sign language interpretation requests should be made at least three weeks prior to the event in order to schedule arrangements. The Performing Arts Center may not be able to accommodate last-minute requests. Contact the Cal Poly Ticket Office at 805-756-4849 for more information.

The Listen Everywhere assisted listening app allows patrons to use their personal smartphone as a listening device for events in Harold Miossi Hall and is compatible with wired headphones. The app provides high-quality audio stream directly to the patron and can be adjusted for volume preference. Bluetooth headphones or hearing aids may be used, however, there will be an audio lag experienced when streaming live audio over Bluetooth.

Simply download the Listen Everywhere app on your iPhone or Android phone and connect to the ‘ALS Secure’ Wi-Fi network when inside the theater LEsystem2020 as the password. When the app is downloaded, open it and tap the blue circle that says ‘Venue Scan’ and press ‘Skip Ad’ when available. The app home screen will then give you the option to tune into today’s show. 

For patrons who do not have access to a smartphone, visit the House Manager Lectern in the main lobby for assistance. We have a limited supply of iPod Touch devices with wired headphones that can be used.
 

Service animals are welcomed at the PAC. Animals recognized as service animals are listed under titles II and III of the ADA. In addition, the service animal must be individually trained to do work or perform tasks that are directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support no longer qualify as service animals under the ADA. For more information please visit www.ada.gov. If you have questions or need further assistance please, contact the Cal Poly Ticket Office.