The Cal Poly Ticket Office is located on the Grand Avenue side of the Performing Arts Center on the Cal Poly Campus.
Box Office Hours:
Monday-Saturday: 12:00pm – 6:00pm
Sundays: Closed (except event days)
Summer and holiday hours may vary
*Will call tickets can be picked up starting at 12:00pm until 30 minutes past curtain time on event days.
We do not offer refunds or exchanges. If you are a subscriber, we are able to make exchanges for you. We encourage you to exchange your tickets as early as possible. Exchange requests must be received by the Cal Poly Ticket Office no later than 6:00 p.m. on the business day prior to the event. Exchange requests for a higher-priced performance or section will be charged the difference. Exchange requests for a lower-priced section will be considered a donation or can be applied to additional ticket purchases in the same transaction. Exchanges of discounted tickets require upgrading to a full-price ticket and paying the difference in price. Exchanges must be completed 24 hours prior to the event start time, or by 6:00pm the last business day before the event, whichever comes first. Tickets may also be donated by emailing firstname.lastname@example.org up to one hour prior to the event start time.
Third Party Ticketing
Please beware of other online websites claiming to be the official site to purchase tickets for our events (StubHub, Ticketmaster, Event Tickets Center, SeatGeek). If you purchase tickets from another website or ticket broker we cannot guarantee that those tickets are legitimate. If there is a problem with tickets purchased from such companies, we will not be able to assist you.